Privacy Policy

Privacy Policy
 
Last updated January 1, 2023
 
 
Thank you for choosing to be part of our community at Wholesome Story LLC, along with its affiliates, successors, and assigns ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy, or our practices with regards to your personal information, please contact us at hello@wholesomestory.com.
 
When you visit our website http://wholesomestory.com (the "Website"), the Wholesome Story ® health informational and ovulation calculator application (the “App”), and more generally, use any of our websites, applications, promotions, products and services (the "Service" or "Services", which include the Website and the App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use of our Services immediately.
 
This Privacy Policy applies to all information collected through our Services (which, as described above, includes our Website and our App), as well as, any related services, sales or events. This Privacy Policy also applies to any surveys, rewards, promotions, sweepstakes, contests, referrals, or other marketing activities conducted by Company or in connection with the Company Services.
 
Please read this Privacy Policy carefully as it will help you understand what we do with the information that we collect.
 
TABLE OF CONTENTS
 
  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE USE YOUR INFORMATION?
  3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
  4. WHO WILL YOUR INFORMATION BE SHARED WITH?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION FROM YOUNG USERS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO RESIDENTS OF CERTAIN U.S. STATES HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO EUROPEAN USERS HAVE SPECIFIC PRIVACY RIGHTS?
  13. DO WE MAKE UPDATES TO THIS POLICY?
  14. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
 
  1. WHAT INFORMATION DO WE COLLECT?
 
Personal information you disclose to us
 
In Short: We collect personal information that you provide to us.
 
The specific personal information we collect will depend on which Company Service you use and the features you choose to interact with. Not all of the features described in this Privacy Policy are available on every Company Service and certain categories of personal information described in this Privacy Policy are relevant to only certain Company Services.
 
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
 
Personal information you may provide to us through the Services or otherwise includes:
 
  • Account data that you provide to create an account on the Services, including your name, email address, password, date of birth and mobile phone number.
 
  • Profile data that you chose to add to your profile on the Services, such as your name, profile photo, location (e.g., city, state, country), ethnicity, gender, relationship status, interests, preferred language, occupation and insurance type.
 
  • Payment and transactional data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by ReCharge Payments and Chase PaymentTech. You may find their privacy notice link(s) here: https://rechargepayments.com/privacy-policy/ and https://merchantservices.chase.com/online-privacy-policy.
 
  • Health data that you choose to provide, such as information about your physical attributes, sexual orientation, fertility, pregnancy, sexual activity, menstrual activity, sleep activity, mood, health conditions, medications, and number of children.
 
  • Data about others, such as:
 
  • the names and contact details of the spouses, partners or caregivers to whom you choose to grant access to information in your Website or App;
  • information in the App of anyone who has granted you access to it;
  • the names and contact details of health care providers with whom you chose to share information in your account via emails generated through the Service;
  • the email address of anyone you invite to use the Service through features in the Service, and the name of anyone who sent you such an invitation; and
  • information that you chose to share about your children, which may include their name, date of birth, ethnicity, height, weight, other physical attributes, photos, feeding activity, sleep activity, developmental milestones, health and medications.
 
  • Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
 
  • Communications that we exchange with you, including when you contact us with questions or feedback, through social media, or otherwise.
 
 
 
  • Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
 
Information automatically collected
 
In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our Website or App.
 
We automatically collect certain information when you visit, use or navigate the Website or the App. This information does not reveal your specific identity (like your name or contact information) buy may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and for our internal analytics and reporting purposes.
 
Like many businesses, we also collect information through cookies and similar technologies.
 
The information we collect includes:
 
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our servers automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website or in the App (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps') and hardware settings).
 
  • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Website or the App. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model Internet service provider and/or mobile carrier, operating system and system configuration information.
 
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. Note however, if you choose to opt out, you may not be able to use certain aspects of the Services.
 
 
 
Third party sources.
 
In Short: Some information may be obtained from other sources.
 
We may combine personal information we receive from you with personal information we obtain from other sources, such as social media accounts that you use to log into or connect to the Service, which will allow us to collect the information you chose to make available in your settings on that social media account.
 
 
  1. HOW DO WE USE YOUR INFORMATION?
 
In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
 
We use personal information collected via our Website or our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
 
We use the information we collect or receive:
 
  • To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
 
  • To post testimonials. We post testimonials on our Website or App that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at hello@wholesomestory.com and be sure to include your name, testimonial location, and contact information.
 
  • Request feedback. We may use your information to request feedback and to contact you about your use of our Website or our App.
 
  • To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
 
  • To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
 
  • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
 
  • To protect our Services. We may use your information as part of our efforts to keep our Website and/or App safe and secure (for example, for fraud monitoring and prevention).
 
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
 
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
 
  • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Website.
 
  • Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
 
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
 
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
 
  • To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website or our App, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see the "WHAT ARE YOUR PRIVACY RIGHTS?" below).
 
  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
 
  • To perform research and development. We may use your personal information for research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
 
  • For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Website or our App, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
 
 
  1. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
 
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights. or to fulfill business obligations.
 
We may process or share your data that we hold based on the following legal basis:
 
  • Consent. We may process your data if you have given us specific consent to use your personal information for a specific purpose.
 
  • Legitimate Interests. We may process your data when it is reasonably necessary to achieve our legitimate business interests.
 
  • Performance of a Contract. Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
 
  • Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
 
  • Vital Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
 
More specifically, we may need to process your data or share your personal information in the following situations:
 
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
 
  • Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
 
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
 
 
  1. WHO WILL YOUR INFORMATION BE SHARED WITH?
 
In Short: We only share information with our affiliates or with the following third parties.
 
We may share and disclose your information with our subsidiaries, affiliates and the following third parties, for purposes consistent with this Privacy Policy. . If we have processed your data based on your consent and you wish to revoke your consent. please contact us using the contact details provided in the section below titled "HOW CAN YOU CONTACT US ABOUT THIS POLICY?".
 
  • Advertising, Direct Marketing, and Lead Generation
 
Google AdSense, Meta Ads, Pinterest Ads, TikTok Ads, Amazon Ads, and Bing Ads
 
  • Affiliate Marketing Programs
 
Amazon Affiliation, Shopify Collabs
 
  • Cloud Computing Services
 
Google Cloud Platform, AWS, Shopify
 
  • Communicate and Chat with Users
 
Facebook Customer Chat, Klaviyo, Text, Postscript, ReAmaze.
 
 
  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
 
In Short: We may use cookies and other tracking technologies to collect and store your information.
 
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our .
 
 
  1. HOW LONG DO WE KEEP YOUR INFORMATION?
 
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
 
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this Policy will require us keeping your personal information for longer than the period of time in which users have an account with us.
 
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 
 
  1. HOW DO WE KEEP YOUR INFORMATION SAFE?
 
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
 
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website or App is at your own risk. You should only access the Website or App within a secure environment.
 
 
  1. DO WE COLLECT INFORMATION FROM YOUNG USERS?
 
In Short: We do not knowingly collect data from or market to children under 13 years of age.
 
We do not knowingly collect or use personal data from children under the age of 13. By registering to an account with us, you are required to confirm that you are at least 13 years old, or that your parents have agreed that you can use the Service.
 
If you are located in the EU, you can only use our services if you are over the relevant age at which you can provide explicit consent to the processing of your data under the laws of your country (this is between 13 and 16 years old, depending on the country you live in) or if you have the consent of your parent or legal guardian. If you are a parent and learn that your child is using the Services without your permission or if you have any specific question about this Privacy Policy, please do not hesitate to get in touch with us at hello@wholesomestory.com.
 
If Company gains actual knowledge that information has been collected from children under the age of thirteen in the United States contrary to the Children's Online Privacy Protection Act of 1998 and the regulation thereunder, Company will not disclose this data and reserves the right to immediately delete the account and wipe all related information, including health and sensitive data of the user, from our servers.
 
 
  1. WHAT ARE YOUR PRIVACY RIGHTS?
 
In Short: You have several privacy rights as described below.
 
  • Account Information. If you would at any time like to access, review or change the information in your account or terminate your account, you can contact us using the contact information provided.
 
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
 
  • Cookies and similar technologies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website. To opt-out of interest-based advertising by advertisers on our Website or App visit http://www.aboutads.info/choices/.
 
  • Opt-out of email marketing. You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may contact us using the contact information provided.
 
  • Delete your data. You may request to delete the personal information you have provided through the Service by emailing us at hello@wholesomestory.com and we will complete the deletion within thirty days.
 
  • Revoke your consent. If we have asked for your consent or affirmative authorization to collect, use or share your personal information, you can revoke it either in the relevant privacy settings in your App or by emailing us at hello@wholesomestory.com. If, notwithstanding the choices available to you as described in this section, you wish to revoke your authorization for Company to handle your personal information as described in this Privacy Policy, you may do so by requesting that we delete your account and the personal information that you have provided through the Service by emailing us at hello@wholesomestory.com. We will process such requests within a reasonably prompt timeframe after receipt and your revocation will become effective once processing is complete, until which time we will continue to handle your personal information as described in this Privacy Policy.
 
  • Opt-out of personalized ads. You can opt-out of personalized ads on our apps and tracking for interest-based advertising purposes by using the disable personalized ads feature in your settings.
 
  • Third party platforms
 
  • Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
 
  • Legal rights. You may have certain additional legal rights with respect to your personal information. See the Sections DO RESIDENTS OF CERTAINS US STATES HAVE SPECIFIC PRIVACY RIGHTS? and DO EUROPEAN USERS HAVE SPECIFIC PRIVACY RIGHTS? for information about the rights available to individuals in those locations. If you would like to exercise other legal rights not described in this Privacy Policy, please contact us at hello@wholesomestory.com.
 
 
  1. CONTROLS FOR DO-NOT-TRACK FEATURES
 
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("ONT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing ONT signals has been finalized. As such, we do not currently respond to ONT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.
 
 
  1. DO RESIDENTS OF CERTAINS U.S. STATES HAVE SPECIFIC PRIVACY RIGHTS?
 
In Short: Yes, if you are a resident of California, Colorado, Connecticut, Virginia, and Utah, you are granted specific rights.
 
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
 
If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
During the past twelve (12) months, we have collected, used, and shared the :
Statutory category
PI we collect in this category
Source of PI Business/commercial purpose for collection Categories of third parties to whom we “disclose” PI for a business purpose* Categories of third parties to whom we “sell” PI
Identifiers·         Account data·         Profile data·         Data about others·         Device data ·         You·         Third party sources·         Automatic collection ·         Service delivery·         Research & development·         Marketing & advertising·         Compliance & protection ·         Affiliates·         Payment processors·         Advertising partners·         Business and marketing partners·         Other users and the public ·         Advertising partners to facilitate online advertising (device data only)
California Customer Records
(as defined in California Civil Code section 1798.80)·         Account data·         Profile data·         Health data·         Payment & transactional data·         User-generated content·         Data about others
·         You ·         Service delivery·         Research & development·         Marketing & advertising·         Compliance & protection ·         Affiliates·         Payment processors·         Other users and the public (with your consent) ·         None
Medical Information·         Profile data·         Health dataData about others ·         You·         Third party sources ·         Service delivery·         Research & development·         Compliance & protection ·         Third party apps (with your consent)·         Other users and the public (with your consent) ·         None
Commercial Information·         Payment & transactional data·         Marketing data·         Communications·         Online activity data ·         You ·         Automatic collection·         Service delivery·         Marketing & advertising·         Compliance & protection ·         Affiliates·         Payment processors·         Advertising partners·         Business and marketing partners ·         Advertising partners (to facilitate online advertising)
Financial Information·         Payment & transactional data ·         You ·         Service delivery·         Compliance & protection ·         Payment processors ·         None
Internet or Network Information·         Marketing data·         Device data·         Online activity data ·         Automatic collection ·         Service delivery·         Research & development·         Marketing & advertising·         Compliance & protection ·         Affiliates·         Payment processors·         Advertising partners·         Third party app ·         Advertising partners (to facilitate online advertising)
Geolocation Data·         Device data·         Precise geolocation data ·         Automatic collection ·         Service delivery·         Research & development·         Marketing & advertising·         Compliance & protection ·         Affiliates·         Advertising partners·         Business and marketing partners·         Other users and the public ·         Advertising partners (to facilitate online advertising)·         Business and marketing partners
Inferences
May be derived from your:·         Profile data·         Payment & transactional data·         Marketing data·         User-generated content·         Device data·         Online activity data
N/A ·         Service delivery·         Research & development·         Marketing & advertising ·         Affiliates·         Advertising partners ·         Advertising partners (to facilitate online advertising)
Protected Classification Characteristics
We do not intentionally collect this information, but it may be revealed in identity data or other information we collect
N/A N/A N/A No
Sensory Information·         Profile data·         User-generated content (images, video or audio) ·         You ·         Service delivery ·         Affiliates No
*We may also share the categories of personal information described above with our professional advisors, authorities and others and business transferees.
 
  • Sensitive Personal Information
When we collect government identification (such as your driver’s license number or Social Security number) or financial details (such as your bank account or credit card numbers), we are deemed to be collecting data that is “sensitive” under state privacy laws. Where legally required, we will obtain your consent for collecting this information. For our California users, we do not use or disclose sensitive personal information for any purpose other than as permitted by law, such as to provide our Services to you, to detect security incidents, and protect against malicious or fraudulent actions, nor do we use or disclose such information to build a profile about you.  
  • Retention
We retain your personal information as long as it is necessary to provide you our Services and to comply with our data retention requirements.  Even after you stop using our Services, we may be required to keep your information for as long as necessary to comply with our legal and regulatory obligations, to make or defend legal claims, and to protect against fraudulent activity of others.
 
In the last 12 months, we have allowed third parties ad providers to collect personal information from our website visitors in order to provide them with targeted advertising and analytics. This practice may constitute a sale of personal information under certain state laws and, in California, may also constitute “sharing” (which is a term used to address the sharing of information for advertising purposes) of personal information. To the extent that our practice constitutes a sale or sharing of your personal information, you have the right to opt-out of the sale or sharing of your personal information with third parties for purposes of targeted advertising by filling out this Opt-Out Form and by enabling Global Privacy Control on your browser or opting-out of cookies by clicking here: Opt-Out Form.
Global Privacy Control (“GPC”) is a setting you can enable in your web browser to communicate your privacy preference for not having certain information about your webpage visits collected across websites. For all the details, including how to turn on GPC, visit https://globalprivacycontrol.org/. Our websites that link to this privacy policy recognize and respond to GPC signals.
Consistent with our practice of not collecting data on anyone under 13 years old, we do not have actual knowledge that we shared information on such minors with the companies we work with on targeted advertising.
  • Understanding Your Rights
Subject to certain limitations, you have the following rights with respect to the personal information that we collect about you:
  • Right to Know. You can ask us to give you information about our collection and use of your personal information. Specifically, you can request that we provide you one or more of the following:
  • The categories of personal information we collected about you.
  • The categories of sources from which we collected your personal information.
  • Our business and commercial purposes for collecting, selling, or sharing your personal information.
  • The categories of third parties to whom we disclose your personal information.
  • The specific pieces of personal information we collected about you.
  • Right to Delete.Subject to certain limitations, you can ask us to delete your personal information.
 
  • Right to Correct.You can ask us to correct inaccurate personal information that we have about you.
 
 
  • Right to Opt Out of Targeted Advertising or Sale.You can ask us to stop using your personal information for targeted advertising. Please see the discussion on Sales/Sharing above.
 
  • Right Against Discrimination.We will not discriminate against you for exercising your rights.
You can exercise the rights above by emailing hello@wholesomestory.com. If you do not receive a confirmation of our receipt of your request within 10 days, we may not have received your request and you should re-submit it. Once we receive your request, we will attempt to verify your identity. We may ask you for additional information to help us verify your identity, including by asking you to confirm other personal information you have provided to us. We may deny your request for reasons permitted by law, including our inability to verify your identity. If we deny your request, we will tell you why we did so.
Subject to certain restrictions, you can have an agent exercise your rights for you. If you have an agent exercising your rights, that person must provide to us your written authorization allowing them to make such a request on your behalf. We reserve the right to deny the agent’s request if we are not reasonably able to confirm proper authorization and/or verify your identity as the requestor.
  • Appeals
Residents of Colorado, Connecticut, and Virginia can appeal a refusal to take action on a request by contacting us by email at hello@wholesomestory.com.
  1. DO EUROPEAN USERS HAVE SPECIFIC PRIVACY RIGHTS?
 
In Short: Yes, if you are a European user, you are granted specific rights.
 
The information provided in this Section applies only to individuals in the European Economic Area, United Kingdom and Switzerland, which we may refer to in this notice collectively as “Europe”.
 
  • Personal information. References to “personal information” in this Privacy Policy are equivalent to “personal data” governed by European data protection legislation.
 
  • Controller. Company is the controller of your personal information covered by this Privacy Policy for purposes of European data protection legislation.
 
  • . Our EU representative is Iris W.
   
  • Legal bases for processing. We use your personal information only as permitted by law. Our legal bases for processing the personal information described in this Privacy Policy are described in the table below.
 
Processing purpose Legal basis
To operate our services Processing is necessary to perform the contract governing our provision of our services or to take steps that you request prior to signing up for the services. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the services you access and request.
With your consent Processing is based on your consent. Where we rely on your consent you have the right to withdraw it any time in the manner indicated when you consent or in the services.
To comply with law Processing is necessary to comply with our legal obligations.
For research and development
For marketing and advertising
For compliance and protection
Sharing your personal information as described in this Privacy Policy
These activities constitute our legitimate interests. We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
 
  • Use for new purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
 
  • Sensitive personal information. If you provide us with any sensitive personal information to us when you use the services, you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Services. Sensitive information includes information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership
 
  • Your rights. You may have some of the following rights under applicable law. While some of these rights apply generally, certain rights apply only in certain limited cases. Please note that we may ask you to verify your identity and request before taking further action on your request.
 
  • Data access and portability. If you are unable to obtain the desired information by logging into your account, you can request certain copies of your personal information held by us. In certain instances, you also have the right to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
 
  • Deletion. If you are unable to delete the desired information by logging into your account, you can request that we delete your personal information, subject to certain limitations and restrictions. Please note that if you request the erasure of your personal information:
  • We may retain and use your personal information as necessary for our legitimate business interests;
  • We may retain and use your personal information to the extent necessary to comply with our legal obligations;
  • To the extent another party has received your personal information in the course of Company providing Services to you, the other party may continue to retain your information; and
  • Copies of your personal information may not be removed from our backup systems for a period of time.
 
  • Rectification. If you are unable to correct the desired information by logging into your account, you can request that we correct inaccurate or incomplete personal information about you.
 
  • Restriction of processing. You can ask us to limit the ways in which we use your personal information.
 
  • Revoke consent. Where the processing of your personal Information by us is based on consent, you have the right to withdraw that consent without detriment at any time. If you withdraw your consent to the use of your information for the purposes set out in this Privacy Policy, you may not have access to all (or any) of our Services and we might not be able to provide you all (or any) of the Services under this Privacy Policy, and our Terms of Use. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so.
 
You may submit the requests mentioned above by email to hello@wholesomestory.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions.
 
If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/newsroom/article29/items/612080/en.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
 
  • Cross-border data transfer. If we transfer your personal information from Europe to another country such that we are required to apply appropriate safeguards to your personal information under European data protection laws, we will do so. Please contact us for further information about any such transfers or the specific safeguards applied.
 
 
  1. DO WE MAKE UPDATES TO THIS POLICY?
 
In Short: Yes. We will update this Policy as necessary to stay compliant with relevant laws.
 
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you
to review this Privacy Policy frequently to be informed of how we are protecting your information.
 
 
 
 
  1. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
 
If you have questions or comments about this Privacy Policy, you may email us at hello@wholesomestory.com or by post to:
 
Wholesome Story LLC
P.O. Box 15344
Seattle, WA98115
United States